With the hardware set-up and the software installed it was finally time to don the HTC Vive headset and enter my own VR for the first time. I am pleased to report that it was as awesome as I had imagined.
A little like scuba diving, which similarly requires the wearing of rather bulky, somewhat cumbersome equipment but whose experience is instantly transformed once in the medium for which it was designed, VR, as it currently stands, is much the same. The headset, whilst attractively and elegantly designed, is undeniably bulky and has some noticeable weight to it. It also looks pretty dorky if truth be told. No-one, I would posit, looks anything other than intensely nerdy wearing a VR headset. Still, as soon as the headset is placed on the head and the eyes drink in the rich graphics being streamed through the displays then, well, all that other stuff becomes instantly irrelevant. Like entering the water as a scuba diver, entering VR is met with the same perceived change of physical state. The weight of the headset is forgotten. The fact I looked like a dork was forgotten. I was, however, in a new world. Sure, I knew I was physically still in my room but then again I wasn’t. I was somewhere else entirely. That is the magic of VR.
The first experience of VR that any new owner of an HTC Vive will have is almost certain to be the tutorial. This takes place in a large white dome-like space, much like the O2 arena in London back when it was the Millenium Dome, complete with an echoey acoustic that one would imagine such a cavernous and empty space to possess. Whilst I was having an initial look around this new space I heard a voice from behind and turned to see a robotic sphere, complete with a central ‘eye,’ somewhat reminiscent of HAL in Kubrick’s Space Odyssey 2001 but friendlier. It was this levitating robotic head that was talking and it quickly became apparent that he was to be my tutor.
What followed was a systematic yet thoroughly entertaining introduction to the basic fundamentals of VR, from the principles of the play-area boundaries and the various functions of the controller handset buttons, neatly demonstrated by means of balloons, fireworks and laser beams emanating from the ends in response to each button being pushed. The balloons were especially fun as it quickly dawns on anyone going through the tutorial that one can interact with them, for example, by batting them away as one would do so at, say, a music festival. One of my friends, whilst undergoing the tutorial for the first time, released a swathe of balloons that floated gently towards the roof of the dome before quickly switching his controller over to serve as a laser beam and proceeded to shoot the balloons in a digital, VR version of clay pigeon shooting! Classic!
With the basics of the Vive explained in what I can honestly say is the most engaging, memorable, fun and effective computer setup tutorial I have ever undertaken, one of the key values of VR, and indeed spatial computing, as a medium was apparent: being immersive and interactive, including physically, serves to massively reinforce learning in a way that standard, screen-based tutorials just cannot. Can you imagine how much more engaged and willing to listen to the helpful Microsoft Office paperclip you would have been were you able to feel as though he was there in the room with you? If a simple start-up tutorial could have people grinning and feeling engaged then one can only begin to imagine the potential value of spatial computing for wider education. I have always believed that this technology will revolutionise learning and having now been able to experience it first-hand I am as convinced as ever. Going to school in the next five years is going to be awesome if the classroom experience is going to embrace the power of this tech – almost makes me want to regress back!
The kit has arrived and you are one step – physical that is – closer to taking that first virtual foray into an exciting, immersive new world. It’s just a case of opening the box and getting going, right? Not quite.
It took me about a week to finally get in to VR for real after taking delivery of my Vive, partly due to the fact that I moved house but also on account of one needing to put aside a reasonable chunk of time to dedicate to actually setting up the system. I’ll run through the steps I took in a moment but first it would be useful just to recap what I actually needed to have in place before being able to enter VR:
VR Headset, Trackers & Controllers – I opted for the HTC Vive and ordered it online from the US via Amazon. In the box was everything I needed to get going, other than the powerful PC to run it all.
PC – VR is processing hungry and requires a top-of-the-line graphics card in order to render everything properly. More and more ‘VR-compatible’ packages are coming onto the market with each passing day but, in essence, I knew that I needed to get a gaming PC as this was certain to have the grunt power necessary to fulfill my VR aspirations. In the end I opted for an Alienware 13″ laptop – it was a brand I was aware of, even as a non-gamer, and a laptop offered the portability that I wanted to be able to take my VR set-up to other locations in order to demonstrate it; not something that would be as easy with a chunky desktop.
The actual process for getting set-up and into VR involved:
Setting up the Lighthouses – in order to be able to do room scale VR at present, it is necessary to have a minimum of two scanning sensors, positioned roughly opposite one another, in order for the computer to be able to track the headset and controllers and define a virtual “play space.” It is this process that ultimately took the longest to achieve, principally for practical/ DIY reasons rather than technical ones. The sensors that come with the Vive are known as Lighthouses and were significantly bigger, and heavier, than I first imagined they would be. I’d figured that I would be able to easily hang them from the wall using a picture hook, a pretty quick and simple task to install. When I examined them, however, I discovered that they weighed a fairly decent amount and had no hole or the like from which to hang via a hook. Besides, realising how important they were to the entire virtual experience the idea of hanging them loosely on the wall lost it’s appeal.
Each had two spiral sockets to allow them to be screwed onto a camera mount, like the one that you would use to mount an SLR camera onto a tripod. With one on the back and one on the base, there were two options for how I might mount mine. Included in the box were two pivoted brackets that were intended to be screwed to the wall, a step that would necessitate drilling holes in the wall of my room. In spite of my landlord initially saying it would be fine to do so he seemed a little less keen when I broached the subject again at a later date, and the fact was that I didn’t readily have access to the necessary tools to facilitate the mounting. That and the concern about drilling into walls where I had no idea about the location of power lines – receiving an electric shock would not be a great introductory step to VR! I also wasn’t certain about the optimal location for the two Lighthouses and felt that getting that figured out might be a smart move before committing to making holes in the wall. I also wanted to retain the option of moving the system easily, for example by taking it into work to demonstrate VR to my colleagues, and so a more temporary yet similarly stable solution was preferable. This set me off on a research effort.
Various options were considered and promptly scored off the list. These included mounting the boxes via heavy duty velcro attachments (not reliable enough); setting up tall camera tripods (too much of a wide footprint to be practical in a limited space); using GoPro handlebar mounts to attach the Lighthouses to curtain rails (I did, ultimately, do this for one of them), etc. One option that seemed to be getting a lot of attention online was that of using adjustable support beams (see an example here), which have the advantage of being easy to position, set-up and move again if necessary, as well as being secure. Coupled with pole grips like the aforementioned handlebar mounts for cameras this idea certainly appealed. The issue, however, was in trying to source said poles. Nowhere I looked in Dubai seemed to have what I was after and once again I looked to the internet. They had what I thought I wanted on Amazon but being fairly expensive (about $50 each) and pretty bulky I wasn’t sure if I could even get them delivered.
Desperate to actually get going I even looked into whether it was essential to mount them in the first place. According to one video blog on the topic it seemed as though the Lighthouses could scan and track adequately even whilst placed on the floor. This, I realised, was not a practical medium to long-term option and getting them at the suggested ‘above head height’ was still preferable. In the end I actioned what I intend to be a temporary solution: one I attached via a GoPro handlebar mount to the end of one of the curtain poles in my room – thankfully the power cable just extended enough to permit this – and the other I positioned on top of a tabletop mirror that thankfully happened to be as wide as the Lighthouse itself. In a bid to reassure myself that it was moderately secure I did enlist the use of some sticky tack to try and plant the base onto the surface a little more securely than it might otherwise have been. I wasn’t entirely certain if this positioning would work as this second station was sitting not angled down towards the floor but rather horizontally. I wondered whether this would adversely impact it’s ability to scan and therefore track me correctly in VR. I needn’t have worried.
With the Lighthouses positioned, powered and synched with one another (wirelessly and automatically) it was now time to fire up the headset and controllers.
Connecting the Headset to the PC – whilst there are now systems available to allow for un-tethered headset connection, the vast majority of VR newbies will, like me, have their first experience via a fully tethered system, meaning that the headset is directly attached to their computer, via a long cable. With the Vive this cable has three components, all of which connect to the PC via an intermediary little box (included with the Vive). One of the cables plugs into an HDMI port, the second into one of the USB ports, and the third, a power cable that plugs into a power outlet. One of the cables and ports at the back of the headset is there to allow a set of headphones, or ear buds, to be plugged in – sound is a pivotal component of the immersive experience of VR – and the Vive comes with a simple set of ear buds included. I, like most however, have ultimately opted to spend some more and get a decent pair of headphones.
Switch on the PC and Set-Up – setting up the Alienware laptop itself was simple enough. These days computers pretty much come out of the box ready to rock and roll so I have skipped a description of that stage. With the headset plugged in it was now time to download the Vive software, via the Vive.com website. This very intuitively guided me through the set-up process, including checking that the Lighthouses were scanning correctly – they were 🙂 – and that both the headset and controllers were being tracked – they too were working well.
Once the system had established that they could see both the headset and controllers I was walked – literally – through the process of setting up the ‘play area,’ the term for the space in which I could safely immerse myself in VR without tumbling into and over furniture and the like. Unbeknownst to me until now my previous room was simply not big enough to meet the minimum floor space requirement for a play area, a fact that would have severely pissed me off had I discovered the hard way. As I say, I had thankfully just moved house and it turned out that my bigger room had just the right amount of ‘spare’ floor to permit a VR play area. Phew! In terms of defining this area, I was prompted to take one of the Vive controllers and sketch out, in mid-air, my area. That is I actually walked around the area in question whilst pressing the trigger of the controller to, in effect, draw an invisible chalk-line around the perimeter of my VR area. I had to repeat this process a couple of times as I was, initially, just shy of the minimum area requirement, but once it was done I could see on the computer screen a digital rendering of the outline of my safe VR play space.
Download SteamVR – a platform through which VR experiences, games and the like are available, I needed to download and install Steam in order to use my system. Again, much like installing the Vive software, it was a painless process to get Steam installed. Once it was and I had created an account and was logged in it was time to finally don the mask and enter my very own VR for the first time…..
Everyone says that the beauty and allure of the desert eventually ensnares you and it is perfectly natural to arrive in the Middle East for the first time and imagine that the desert, with it’s seemingly endless, barren landscape of sand dunes and not much else, is completely devoid of any beauty or charm. Spend sufficient time out here, however, and this opinion gradually shifts as you start to notice the features that make the desert such a beguiling environment.
I had heard talk of Liwa, with it’s huge sand dunes, from friends here in Dubai and knew that it was meant to be a particularly stunning part of the Arabian Peninsula, nestled on the edge of the vast area of wilderness that constitutes the Empty Quarter, straddling the border between the UAE and Saudi Arabia. I had imagined a solitary hotel appearing from the sands like a mirage and surrounded by towering dunes – a far cry from the towering glass and concrete that has fast come to define the main cityscapes of this part of the world. A trip to Liwa is simpler than one initially imagines it might be, with this desert oasis town easily reachable by a well serviced highway directly from Abu Dhabi.
Wanting to make the most of one of my post-night shift weeks off I opted to finally head to Liwa in order to see if my imaginings of the place matched the reality and so set about doing some basic research. Liwa is actually an oasis town sitting along the edge of the Rub al’Khali desert, with many farms growing crops including dates, for which it is famous, and is the historical birthplace of the ruling families of both Abu Dhabi and Dubai. It is easy to get to from Dubai via a 3 hour drive down the E11 highway, sticking with the same road as it passes Abu Dhabi and heads towards the Saudi border. The only issues one has to contend with during the latter part of this drive include the fact that the road from Abu Dhabi to the turn off towards Liwa is chock-full of lorries, meaning the journey ends up feeling like a high-speeds, high-stakes game of hopscotch as you’re forced to swiftly hop between trucks, narrowly avoiding the constant stream of wannabe Dominic Torettos as they hurtle along the fast lane as though they’re racing the Earth itself, flashing their lights like deranged watchmen. Survive that gauntlet and it is onto the main E45 highway inland towards the town of Madinat Zayed, the last main population centre before Liwa, a further hour away. It is vital to ensure that you have sufficient fuel before moving away from Abu Dhabi, with no fuel stations between the capital and Madinat Zayed.
I opted to stay at the Tilal Liwa Hotel, approximately twenty minutes outside of Madinat Zayed and a short drive inland from the main road, past the camel track and in the same section of desert as the royal desert camp, which I could see clearly in the distance from the hotel itself. A beautiful four-star hotel, it had pretty much everything a weekend desert warrior might need, with an inviting infinity pool overlooking the desert and views of camels and dunes, a fitness centre, a couple of well stocked and pricey bars, and a decent dining options. The list of available activities was also plentiful, from dune bashing and boarding, to camel rides and a desert horse trek. The only activities I really had in mind for the two days I was around were to visit the huge dunes outside Liwa and get some desert running in, both of which I ticked off during the stay.
Early Rise for an Epic Climb
Determined to make the most of my visit I had heard that a trip to the huge dune at Tal Mireb, otherwise known as Moreeb dune, was best at either dusk or dawn, when the light was at it’s most magical. As such I set the alarm for ridiculously early the next morning and headed out in the thick fog towards Liwa. The road from Liwa to the dunes snaked its way through and into the desert, at times forcing me to literally crawl along on account of there being so much thick fog. Eventually I arrived, just as the light was starting to illuminate the sky and the towering presence of Tal Mireb revealed itself. The Liwa festival, during which scores of four-wheel drives power up and down the dune racing one another, had finished just the week before and so there was still plenty of evidence of the event having been staged including, sadly, trash on the sand. With nobody else around I felt like I had the entire area to myself and set off on the lengthy trek to the top of the steep and lofty dune. The effort was certainly worth it, with panoramic views across the surrounding desert the reward and a stunning sunrise to welcome me. Were I someone who could actually sit stationary for five minutes I would have found the experience almost meditative. Once I had drunk in the incredible atmosphere and realising that if I left soon then I could still make it back to the hotel in time for breakfast, I ran down the dune, feeling like a cosmonaut bouncing across the surface of a giant marshmallow, and made the breathtakingly beautiful drive back out the way I came, stopping at several points to immortalise the view with my iPhone.
It is at this point that I reckon images definitely speak louder than words, so feel free to check out the short video I made at the dune.
TOP TIPS for a visit to Liwa & Tal Mireb:
1. Fill up with fuel before leaving Abu Dhabi – the next petrol station is about 160km (1hr 45mins) away in Madinat Zayed with very little other than sand dunes along the way.
2. Book early – there are three main hotels to choose from in the Liwa area: 1. Liwa Hotel, in Liwa itself, which is a three star establishment; 2. Tilal Liwa Hotel, just outside Madinat Zayed; and the Qasr al Sarab desert resort, a five star paradise about 90km, or an hour, outside of Liwa. If a hotel is not your thing and you have the necessary kit then camping in the desert is another option.
3. Visit Tal Mireb at either dusk or dawn – the light as the sun is rising and setting over this vast swathe of desert is breathtaking and well worth the effort it takes to get there. Scaling the dune, which rises over 100m from base to peak, is energy sapping and hot work so giving yourself the helping hand of doing so during the cooler parts of the day is recommended. I found the main advantage of a morning visit was the distinct absence of other people, making it feel as though I had the entire desert to myself.
“The great aim of education is not knowledge, but action.” These words, spoken by the philosopher Herbert Spencer, ring true and can, in my opinion, also be applied inversely. That is to say action delivers great education. For far too long the accepted model for delivering knowledge and training professionals such as vets has been to sit them all down in a lecture hall, drone on at them for hours on end, demand that they go off, read, write the odd essay and complete the occasional project, and then ask them to cram all of that supposed knowledge into their brains ready to regurgitate at will during the course of an exam or nine.
Granted there are also practical elements to most of these programmes, whether it be dissection, physiology labs or animal handling, but the bulk of the training has always been delivered in much the same manner: didactic instruction. For some this approach works and they go away retaining everything that they have heard. For most, however, myself included, it represents a dated and unbelievably inefficient method. Hence the need to condemn weeks to tedious, stress-induced revision before the big assessments. I always found it much easier, way less stressful and frankly more fun to learn by actually doing, seeing, touching or otherwise interacting with the subject matter at hand. Most of what I recall from anatomy training, for example, are the random little moments in the dissection lab when I recall physically holding a specimen and examining it. I can’t for the life of me easily recall a specific moment when I turned to a textbook page and had a piece of knowledge stick in perpetuity.
Whilst it is acknowledged by many educators that practical instruction has better outcomes in terms of understanding and long-term knowledge and skills retention, the fact of the matter is that preparing and delivering a lecture is significantly cheaper, quicker and easier to achieve, whilst the results of that labor can be shared far more widely than a practical session. In terms of resources, acquiring digital photos, videos and other screen-based media is far less costly and labor intensive than drawing together and delivering a tangible, practical learning tool, such as an anatomy specimen. Some of these barriers, I believe, are now finally being lifted and the costs, both in terms of time, effort and direct financial outlay, are narrowing between the old and the digital new. The implications for education and training at every level of schooling, from kids’ first school experience right through to professional CPD (continuing professional development), is profound and I wish to explore why I believe that to be so.
Mixed Reality & Virtual Reality
I first experienced both mixed reality and high-end virtual reality in 2015 and again in 2016 when I volunteered at the Augmented World Expo in Silicon Valley. The power of both technologies to fundamentally change how education outcomes are achieved and training delivered was clearly evident and left me convinced that the future of medical, including veterinary, education was in the application of these new immersive tools.
In 2016 I was fortunate enough to be at one of the conference parties where someone happened to have two Microsoft HoloLens headsets and was demonstrating them to the small crowd of curious nerds that had gathered around him. Well, I was one of those nerds and before long had the pleasure of donning one of the sets and so was introduced to the wonders of true mixed reality.
Much like a small welding mask, in both look and feel, the HoloLens is essentially a set of transparent screens that sit in one’s field of view by means of the headstraps that keep the device in place. Whilst not especially comfortable and certainly not something anyone is going to ever be in a rush to wear out in public on account of looking, frankly, ridiculous, the experience that it delivered was compelling. With the use of a simple gesture, specifically an upward ‘throwing’ movement, a menu popped into view suspended perfectly in mid-air and crystal clear as if it were right there in the real world in plain sight of everyone around me. Of course it wasn’t and the only person able to see this hologram was me. Selecting from the menu was as simple as reaching out and ‘touching’ the desired option and within seconds a holographic representation of the Earth was spinning languidly before me. I could ‘pick up’, ‘move’ and otherwise manipulate the item in front of me as though it were a physical object, and if I did move it, for example off to the right, out of my field of view, that is precisely where it remained and where I found it again when I turned back round. The human body application was similarly cool, as I was able to explore the various layers of anatomy through interaction with a highly rendered hologram. Whilst comical for onlookers not wearing a HoloLens, as I appeared to apparently be pawing away at thin air like someone suffering a particularly lucid acid hallucination, the thrill of what I was actually seeing and engaging with myself allowed me to ignore my daft appearance.
What are the medical education applications for such mixed reality technology? Whilst holographic visual representations of anatomy are, at first, a magical phenomemon to experience and a pretty cool party piece, it is the fact that mixed reality sees realistic holograms merged, or so it appears to the user, onto the real world, in contrast to virtual reality, which replaces the real world experience with an entirely digital one, that lends itself to unique educational applications. Anatomy instruction by being able to accurately overlay and track in real-time deeper layers onto a real-world physical specimen, enabling students to understand the wider context in which various anatomical structures sit is a far more compelling and useful application of MR than a simple floating graphic. Similarly, surgical training involving holographic overlays onto a real-world, physical object or combined with haptic technology to elicit tactile feedback, offers the potential to deliver programmable, repeatable, easily accessible practical training with minimal expense and zero waste on account of there being no need to have physical biological specimens.
Imagine: a fully-functional and resourced dissection and surgical training lab right there in your clinic or home and all at the press of a digital button. Imagine how confident you would become at that new, nerve-wracking surgical procedure if you had the ability to practice again and again and again, physically making the required cuts and placing the necessary implant, being able to make the inevitable mistakes that come with learning anything new but at zero risk to your patient. Being able to step up to the surgical plate for real and carry out that same procedure that you have rehearsed and developed refined muscle memory for, feeling the confidence that a board-certified specialist with years of experience has, and all without having had to put a single animal at risk – that’s powerful. That’s true action-based education at it’s most compelling and it is a future that both VR and MR promises.
I predict that the wide adoption of graphically rich, immersive and realistic digital CPD programmes, through both VR and MR, will result in a renewed engagement of professionals with CPD training and ultimately lead to more confident, skilled, professionally satisfied and happier clinicians. I, for one, know that were I able to complete practical CPD by simply donning a headset and loading up a Vive or HoloLens experience from the comfort and convenience of my clinic or home, all whilst still being able to interact in real-time with colleagues both physically present and remote, my CPD record would be bursting at the seams. That has to be a great thing for the profession, our clients and society in general.
After learning as much as possible about all things VR over the past couple of years I finally took the plunge and invested the significant sum required to become ‘VR Enabled.’ This involved purchasing both a high-end VR system, requiring the decision to be made between two competing devices: the HTC Vive, which sits on the SteamVR platform in terms of content provision, and Facebook’s Oculus Rift, the original poster child for VR and with its own online VR content store. I had visited Upload VR in San Francisco back in June 2016 fully thinking that the Oculus Rift was the device I wanted but was totally won over by the Vive, especially once it became clear that the Vive was able to do room-scale VR whilst the Oculus was only offering a seated experience and had not yet launched the Touch controllers.
The three experiences I enjoyed with the Vive (Google Tiltbrush, Universe Sandbox, and WeVR’s The Blu) had me grinning from ear to ear the moment I donned the headset and I spent hours crouching, circumnavigating, exploring and generally loving the immersive world into which VR had placed me. It was easy to forget that I was still stood in a room next to a PC and not in each of the magical playgrounds that I sequentially jumped into. You can read about my experience at UploadVR here.
I would’ve rushed out immediately and got myself set up with a VR set were it not for the considerable outlay of mullah that doing so requires and so I did what any good procrastinator does when it comes to making big decisions: I procrastinated and analysed the shit out of it!
So what made me finally decide to make the investment and jump into VR? A number of contacts I have made in the VR community over the past two years have all said the same thing: to truly understand VR and it’s potential it is important to actually experience it and become familiar with it. One VR expert pretty much told me to get a headset and spend 100 hours minimum in it! Like anything in life, whether it be language learning or training for a big sporting goal, full immersion is usually the best way to learn, grow and generally get good at whatever activity it is. Coupled with reading an advance copy of Robert Scoble and Shel Israel’s book, The Fourth Transformation, which focuses on the rapidly growing sectors of virtual, augmented and mixed reality, this collective advice made me realise that if I truly wanted to understand VR there was only one thing I could do.
Ordering…… then Waiting
Decision made. Credit card in hand. Where and how to get hold of my own VR set up? As much as the Oculus Rift has come on leaps and bounds, especially since the launch of the Touch Controllers, which are, according to the reports, much better than the Vive’s, the fact that the HTC Vive comes as a complete package and does room-scale VR straight of the box, in addition to knowing about some of the applications available for it, I headed to the Vive site and attempted to place an order. Unfortunately there was no way to order easily from Dubai and the only way to order directly from Vive was to have a US credit card. So no go there unless I could persuade a US friend to do me a huge favour. Amazon, however, saved the day as I was easily able to order via their international site using my UAE credit card, and arranged to have the order delivered to me via the Aramex Shop & Ship courier service. One concern I had after placing the order was whether or not I had inadvertently been duped and perhaps purchased a convincingly presented fake. I had visions of taking delivery of a cheap, knock-off and the headaches of having to then get my money back. Thankfully I need not have worried as the genuine article duly arrived about a week later. Stage 1 complete and about $800 plus delivery of $160 in expense. Now all I needed was a computer capable to powering the device and I would be on my way.
Sadly neither of my Apple computers are even close to being up to the task of powering a high-end VR system, so I knew that I was going to need to fork out for a PC with a powerful graphics card. I had already looked around the stores in Dubai and found some pretty impressive machines on offer, all with equally impressive price tags. Convinced that I would be able to find a similar offering online, albeit significantly cheaper, I began doing some research. This is where I found the difficulty in being able to make a decision: what do I go for that would enable me to experience VR and that would be relatively future-proof without going insane and spending many thousands? I am not a gamer and so have no real experience or knowledge of what makes for a decent gaming PC. What I did know, however, was that Alienware was a brand that I had heard of and knew were big in the gaming world. I soon discovered via their website that they are part of Dell and so set to exploring the models on offer.
One of the first questions to answer for myself was whether I wanted to opt for a laptop versus desktop. I knew that I wanted the portability of a laptop so that I would be able to take the system into work, or to friends’ houses, but knew that desktops offered a much easier time of it in terms of expansion in the future, in addition to generally being cheaper to purchase. After much thought I did eventually opt for a laptop, going for the compact yet graphically very powerful Alienware 13” R3, with an Intel i7-6700 Core processor (a very powerful one I was informed) and NVIDIA GeForce GTX 1060 graphics card. With added anti-virus software and UK VAT (I ordered via the UK site after clarifying with online customer support that I could a) use a UAE credit card and b) have the order sent to me via a UK routing address, Shop & Ship again), the total cost was about $2180. Unfortunately I was also liable to pay UAE Customs when the laptop arrived (eventually) from Dell. I did question whether with all the extra costs it might have just been better to buy a similar machine here in Dubai but came to the conclusion that it was still more cost effective to tread the path I did.
One note of caution for anyone looking to order overseas and have their computer delivered to them is to bare in mind that there might be unexpected issues. In my case the issue was that in spite of clarifying at the order stage that I was able to order using a non-UK card and to have it sent to me via a courier routing service, I received an email shortly after confirming — and paying for – the order from someone in accounts urging me to contact them within the next 24 hours as I had to confirm this, that or the other. This is where Dell fell down badly as trying to get in touch with the person in question, in spite of the urgency of their message, was impossible. I did eventually manage a stuttered email exchange, with the message being delivered to me being that my order was not able to be finalised as I could not verify the delivery address. I politely but pointedly highlighted the fact that I had asked right at the outset whether any of the specifics of ordering from out of country were going to be problematic and was assured that they would not. Now I was being told they were. How to frustrate and piss off a customer! Long story short I tried to get further clarification on the matter, advising Dell that if it was an issue then they simply had to refund my payment, cancel the order entirely and I would either find another option for ordering from them or buy said computer locally. Thankfully I was able to get some kind of clarity via a very nice customer service rep who chased up my case and eventually confirmed that my order could, after all, proceed. Fast forward a couple of weeks and I had confirmation that my order had left China, where it was being built – ?! why then was I a) paying UK VAT, and b) having to have the item delivered to me via the UK when it more than likely touched down in Dubai on route to the UK anyway?!
Still, I was now, finally, in possession of the necessary tools to enable me to enter VR.
One of the very best parts of living out here in Dubai is the opportunity to engage in a plethora of incredible sports, enabled in large part by the reliable weather – warm, sunny and generally perfect during the winter months; less so in the summer! The other main factor that drives the opportunities for adventurous leisure pursuits is the fact that Dubai invests and does so in a big way if it is something that they take a keen interest in. Skydive Dubai is one such example and the truth is that it has very much made a mark for itself as one of the premier skydiving destinations on the planet, a truth that was evident during the recent Winter Festival.
I love the fact that my days off get to start with questions of the nature,”what fun outdoor pursuit shall I engage in today?” Should I scuba dive? Climb? Trail run? Maybe kitesurf? Or what about skydiving? So many options and all within a sensible distance of the city itself. One of my key activities is skydiving. I have loved the sport ever since giving my mother grey hairs by signing up for a tandem when I was an 18 year old Gap Year student travelling in New Zealand. Fast forward 12 years and I had the pleasure of gaining my solo skydiving licence in the US, training at Skydive San Diego, and putting my new found skills to use at various drop zones in the state of California. It was, truth be told, the promise of skydiving at Skydive Dubai and jumping over the Palm that finally made my mind up as to whether to accept a position in the Middle East and to make the move to become an expat. I was seduced by the sky! I had experienced the sport in the UK and came to the conclusion pretty swiftly that I was very much a fair-weather skydiver – sunnier, hotter climes and bluer skies beckoned.
One of the highlights of the skydiving calendar here in Dubai is the annual Winter Festival, that generally runs from Boxing Day (26th December) through to New Year’s Day, with full on days of epic jumping with a plethora of visiting skydivers from all over the planet. I was able to jump for just two out of the seven days this year but really made the most out of that time, with back to back loads each day that saw me focus on formation belly jumps and the ultimate goal of nailing a two-point 8-way, one of the required skills for the USPA C-licence, and something that a number of my fellow sky-buddies had their sights set on too. One of the key advantages of attending the Winter Festival is that we get to jump repeatedly with coaches, something that would normally cost significantly more during normal weeks. This not only offers a really fun way to get to know the professional skydivers here and hang out with them as friends but also leads to some seriously accelerated improvement in our skills in the sky. Planning a jump, doing it, reviewing it with a coach who really knows their stuff and then going back out and doing it again and again leads to exponential improvements and was, I am sure, the prime driver of us collectively achieving our goal of securing 8-way success.
In addition to getting to do loads of really fun jumps with interesting, vibrant friends, both new and existing, there were plenty of other reasons to hang out at the drop zone during the festival. Each day ended with dinner, a great opportunity to review the day’s jumps and think ahead to the next, followed by the ‘video of the day’ screened around the desert campfire. I even had a win in one of the daily raffle draws, thrilled as I was to receive a voucher for five free jump tickets. The glider was a feature during the festival as well, going up again and again to give others the same incredible thrill of being ejected as I had experienced previously and one that everyone raved about.
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